7 general skills or competencies (Job family competencies) for Top Provider Network Executive
Skill definition-Creating mutually beneficial relationships with customers to improve their overall experience.
Level 1 Behaviors
(General Familiarity)
Explains the importance of customer relations in delivering good customer service.
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Level 2 Behaviors
(Light Experience)
Reports customer escalations to identify and mitigate negative impacts on customer relations.
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Level 3 Behaviors
(Moderate Experience)
Handles customer issues and concerns effectively to maximize customer satisfaction and relations.
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Level 4 Behaviors
(Extensive Experience)
Facilitates strategic customer relationships to uncover and meet customer expectations.
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Level 5 Behaviors
(Mastery)
Creates best practices to balance customer needs with our interests to create positive relationships.
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Skill definition-Managing agreements, from their creation to execution by the chosen party and the eventual termination of the contract.
Level 1 Behaviors
(General Familiarity)
Explains the importance of legal and financial implications in contract management.
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Level 2 Behaviors
(Light Experience)
Prepares all the necessary documentation for contract negotiations.
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Level 3 Behaviors
(Moderate Experience)
Participates in contract reviews to achieve corporate risk management objectives.
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Level 4 Behaviors
(Extensive Experience)
Monitors legal and regulatory requirements for the performance of contract management.
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Level 5 Behaviors
(Mastery)
Develops overall solutions to address strategic contract issues.
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9 soft skills or competencies (core competencies) for Top Provider Network Executive
Skill definition-Ability to define, understand, and support activities to build business partnerships, drive value, and satisfy clients.
Level 1 Behaviors
(General Familiarity)
Explains the relations and differences between customer relationship management and business relationship management.
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Level 2 Behaviors
(Light Experience)
Reports on issues relating to business relationship management initiatives to management.
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Level 3 Behaviors
(Moderate Experience)
Facilitates convergence between provider and business partners.
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Level 4 Behaviors
(Extensive Experience)
Leads the development and implementation of business change initiatives.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures on business relationships management.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
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Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
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Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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Summary of Top Provider Network Executive skills and competencies
There are 0 hard skills for Top Provider Network Executive.
7 general skills for Top Provider Network Executive, Customer Relations, Contract Management, Healthcare Industry, etc.
9 soft skills for Top Provider Network Executive, Business Relationship Management, Budgeting, Planning and Organizing, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Top Provider Network Executive, he or she needs to be skilled in Business Relationship Management, be skilled in Budgeting, and be skilled in Planning and Organizing.